Healthcare providers such as hospital are now facing pressure to adapt to changes in the industry. These are mostly due to healthcare reforms, continuous development of technology and consumerization.
These factors are driving hospitals to leverage technology in order to improve services and provide better customer experience. One of the best ways to do this is for them to outsource is to partner with digital enablers who can help them achieve their goals.
Here’s a short list of what high-tech hospitals can outsource now.
Mobile Applications and Wearables
2015 predictions for health IT from IDC Health Insights states that “By 2018, 65 percent of consumer transactions with healthcare organizations will be through mobile devices, requiring organizations to develop strategies for Web, mobile and telephone.” It also goes on to say that “To help manage chronic conditions, 70 percent of healthcare organizations will invest in mobile applications, wearables, remote health monitoring, and virtual care by 2018.”
This demand for mobile applications and wearables is brought about by patients’ desire to play a more active role on their health and on how care is provided to them. High-tech hospitals must then work with developers to create these apps and wearables for them in order to cater to this new trend.
In emergency care, every second counts. Hospitals must then strive to improve their response rates in order to save more lives. Jersey City Medical Center did just that when they partnered with Bradshaw Consulting Services in an effort “to improve the hospital’s ability to respond to emergency calls, where a minute can often mean the difference between life and death.”
The partnership has enabled response units to arrive at their destinations more quickly through a new system that collates geographic information system technology, wireless communications and GPS data”, which provides them “with real-time analyses about where they are most likely to be needed.”
Outsourcing data and predictive analysis about the patient and his environment can provide better predictions that could help doctors gain better knowledge, make efficient assessments and provide the right and most timely interventions to their patients. Doing this can lessen the cases of readmissions, occurrence of adverse events and help identify worsening health states.
For instance, the Michael J. Fox Foundation for Parkinson’s Research partnered with Intel to develop a new initiative that will mine data from wearable devices in order to detect patterns in the progression of the disease.
The IDC Health Insights also predict that “By 2020, 80 percent of healthcare data will pass through the cloud at some point in its lifetime as providers increasingly turn to the cloud for data collection, aggregation, analytics, and decision-making.” As more and more data is collected from patients at a faster rate, hospitals are going to need a place to store them safely. Outsourcing companies can assist them too in this way.
Hospitals need to adapt to the many changes occurring now in the industry and they can’t be expected to do it all alone. Partnering with outsourcing companies will enable them to focus on their core functions and improve the overall customer experience, which is exactly what great healthcare is all about.
With our extensive list of outsourcing services available, medical providers—either a Healthcare Payer or a Healthcare Provider, or those belonging to the Software-as-a-Service (Saas) industry or the Pharmaceutical industry, all of these can trust us with everything they need. Being ISO 270001:2005 certified, ISO 9001: 2008 Certified and Six Sigma qualified, we guarantee nothing but the best when it comes to improving your services. Learn more!