How outsourcing companies can help with CPT coding

How outsourcing companies can help with CPT coding

Medical billing services can be a headache for both health care providers and recipients. On the one hand, there are a multitude of CPT codes that hospitals use to identify what procedures and services were rendered. On the other, patients are often dumbfounded by the billing statements they receive, unable to decipher how the coding system works and what the numbers mean. As a result, patients are unsure of what care they are expected to pay for.

Health care providers that have not partnered with an outsourcing companyfor their front-end operations are at a strategic disadvantage. According to Medical Billing Advocates of America research, cited by Fox Business, 80 percent of medical bills have printed errors. This practice puts heath care providers at risk of legal recourse on behalf of individuals who are financially harmed by the negligence. Moreover, the medical coding services system is due to change in 2014.

In total, the American Medical Association reported in a press release 329 CPT coding changes will take place, including 175 new codes, 107 revised and 47 deleted. In addition to continuing education workshops, health care providers will be responsible for updating their existing medical billing systems and be able to explain to patients what the changes mean.

By partnering with an outsourcing company to help manage forthcoming alterations to the system, hospitals and private practices can ensure more accurate medical billing, as well as offer better customer support for any questions that patients may have.

Written by Jeff De Jesus

Jeff De Jesus

With his exposure to the outsourcing industry since 2003, Jeff was able to share and implement his leadership insights with respect to managing business process accounts, particularly in the healthcare department. Jeff has also taken part in assessing the fundamentals of the company’s operational processes, utilizing his experience as an Operations Manager across different verticals, identifying and executing methods that can improve the quality of workflow in the company. Jeff’s experience is not only limited to the Healthcare solutions as his capability in handling Customer Support is also mirrored in the successes that the company has achieved.

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