Case Study: Healthcare Outsourcing – Operational Efficiencies and Cost Savings Result in Significant Improvement to Margins

Case Study_Healthcare Outsourcing_PHR_INFINIT-O

When Professional Healthcare Resources (PHR), a Virginia-based independent home healthcare provider, engaged Infinit-O for their services, they were very clear about their goals. Using those goals as the blueprint, Infinit-O designed a customized offshore business process model that met and exceeded their goals.

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Report Reveals Healthcare Payer BPOs Increase Role in the Industry


According to a recently released report by the Everest Group called the Healthcare Payer BPO – State of Market with PEAK Matrix™ Assessment, the number of healthcare payers who are outsourcing their business processes are increasing. The market grew at a rate of 14% in 2013 and is likely to continue doing so in the next few years.

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